What is TECHNICAL SOLUTIONS?

TECHNICAL SOLUTIONS is a nationwide, industry leading, provider of Technical Support for all types of businesses. We provide services 24/7/365 and our mission is to make sure our customers get the technical help they need, when they need it, to assure that computer problems do not become larger business problems. We offer “best in class” service at the lowest rates through our nationwide network of Technical Solutions providers.

Why do I need TECHNICAL SOLUTIONS?

Technology is integrated into every facet of business today, and now more than ever it is becoming more complicated to maintain optimum performance. Whether it is computers, printers, smart phones, or peripheral…when it stops working you are immediately affected as well as your employees.  Time, money and your customer base is jeopardized. You simply can’t afford Technology down time. In addition, today nearly your entire business is on your computer…and imagine a crash! What to do? Everyone knows files should be backed up everyday, but often this is overlooked.  And even if they are backed up copies should not be in the same location. Technical Solutions’ off -site, secure, remote back up and restoration service has you covered.

What kind of computers does TECHNICAL SOLUTIONS support?

All types of computers, MACs, PCs, Notebooks, you name it are covered…but that’s not all. TECHNICAL SOLUTIONS also covers Smartphones, Printers, Servers, Routers… the entire universe of hardware.

What if I have more than one computer?

The TECHNICAL SOLUTIONS program covers up to 20 computers in your office for $29.99 per month. Whether it’s your desktop, your notebook, your network or any other device, you’re covered.

How do you help me when I have a problem?

Most computer problems are handled remotely over the telephone. You simply call our toll free number (provided when you enroll) and your call will be promptly handled by one of our certified technicians. During the call you will be simply asked to describe the problem and our technician will either walk you through the solution or with authorization from you log on to your machine to remotely to fix the problem. If we can not solve the problem in either of these two ways, one of our field techs will be provided at fees lower than the competition. Simple and easy!

Is TECHNICAL SOLUTIONS service secure and private?

Absolutely. All interactions run on dedicated and secure networks and all exchanges with customers are encrypted.

How do I open a TECHNICAL SOLUTIONS account and can I begin using TECHNICAL SOLUTIONS right away?

It’s easy…to open an account simply click here. The process takes only a few minutes and activation is immediate.

What forms of payment can I use?

Visa, Master Card, Discover, and American Express are all accepted forms of payment.